Not all contractors are reputable, our reputation is important to us because we obtain our work by recommendation. Not one of our jobs – we always complete to our customer’s satisfaction Badly installed Nexus Filter, needs to be on a level, stable plinth. Nottingham Feature Pond, leaking from day 1 dangerous electrics, cables concreted into base. Poorly installed equipment, installed in the neighbours’ garden without their knowledge! Did not fancy working on these electrics KK mutibay filter perched on all sorts! Problem was pump had ‘failed’, but it is difficult to work when you have this much debris and sludge. Regular maintenance a must! This ‘professional’ has to be a rogue How do you lay edging NOT on the wall? Done by someone from a large aquatics store Nothing shocks us these days WIldlife pond complete with concrete pieces and plastic ‘liner’ Bottom drain installed and set with a 50mm gap between top and pond floor; result fish being sucked into filter and blocked bottom drain If you put a bottom drain in use reinforced concrete to prevent this Unsupported bottom drain has broken This is supposed to be a natural look Shocking Chute does not deliver a blade of water, feature leaks, sump runs out ever 15-20 minutes and more Water blade drips and is supposed to circulate water from a 25m x 8m pond Expensive job with poor materials and workmanship Poorly thought out feature spoiling the desired effect NEVER ever have bamboo near your pond – this rogue is a bully and will give problems Bamboo! Pond re-line completed by a cheap ‘pond professional ‘ – buy cheap buy twice